How do I return an item?
If you are not satisfied with a compatible supply product for any
reason, you may return opened and partially used products within 30 days of purchase for a free replacement or refund. No restocking fees apply. Shipping charges are non-refundable. Supplies being returned for customer dissatisfaction are limited to one set of opened products; all other returned products must be unopened. To return a product, you can call, mail or email us. All returns to Forbes Inkjet require approval along with a Return Merchandise Authorization Number. An RMA can be obtained by contacting us. Non-Defective Products If you order the wrong product: As long as the product is in the original, unopened package, we will take it back or exchange it for you within 45 days of purchase. In these situations, shipping charges are non-refundable and restocking fees may apply. Our shipping address is: Forbes Inkjet 8724 N 8 Mile Rd., Lake City, MI 49651.Please contact customer service for more information on returning an item. Thank you. |